Frequently asked questions

No. You can coordinate everything with us on WhatsApp or phone, and we will communicate with your parents directly the way they prefer.

We recommend booking 24–48 hours in advance for routine services, and 5–7 days ahead for Travel Buddy, Master Chef, or Celebrations.

They are full-time and vetted professionals trained in elder communication, safety protocols, and first-aid awareness.

Yes. Most of our families live in another city or abroad. All updates and payments are designed to work smoothly across time zones.